Last updated: November 2026
This Service Policy explains how Graphisco Creative Studio (SMC-Private) Limited (“Graphisco”, “we”, “us”) quotes, invoices and delivers its services. It should be read together with our Terms & Conditions and Privacy Policy. Your written proposal always takes priority if anything differs.
Quotes and invoices
- Every project starts with a clear written quote that lists the scope, deliverables, timeline and fee.
- All payments are made against a written invoice.
- Quotes are valid for 30 days unless stated otherwise.
Payments
- Projects begin after a 50% advance payment. The remaining 50% is due on completion, before final files are delivered.
- Larger projects can be split into milestone payments, as agreed in the proposal.
- Clients in Pakistan are invoiced in PKR and international clients in USD.
- Payment is accepted by bank transfer or Payoneer. We do not accept payments via PayPal.
Monthly services
- Ongoing services, such as Meta Ads management and website care, are quoted as a fixed monthly fee in your proposal.
- Advertising spend is paid directly to Meta from your own ad account and is separate from our fee.
Revisions and approvals
Each project includes the number of revision rounds stated in the proposal. Extra revisions or changes to the agreed scope may be quoted separately.
Ownership of files
Once a project is paid in full, ownership of the final approved designs passes to you, and you receive the final files in the agreed formats. Accounts we set up for you, such as hosting, domains or ad accounts, stay in your name.
Hiring us through Upwork
Prefer added payment protection? You can also hire us through Upwork. Projects started on Upwork are paid and managed on Upwork, under Upwork’s own terms and fees.
Questions
Email sales@graphisco.com or see our FAQs.