Answers to the questions clients ask us most. Can’t find what you need? Contact us or message us on WhatsApp.
Working with us
How do we get started?
Share your brief through the contact form or WhatsApp. We schedule a short call to understand your goals, then send a proposal with scope, timeline and cost before any work begins.
Do you work with clients outside Pakistan?
Yes. We work with clients worldwide, communicate in English and invoice international clients in USD.
How many revisions are included?
Every proposal states the number of revision rounds included. We refine the work with you until the agreed scope is complete.
Do I own the final designs?
Yes. Once the project is paid in full, ownership of the final approved designs passes to you, and you receive the final files in all agreed formats.
Payments
How do payments work?
Projects begin after a 50% advance payment, and the remaining 50% is due on completion, before final files are delivered. Larger projects can be split into milestones.
Which currencies and payment methods do you accept?
PKR for clients in Pakistan and USD for international clients, by bank transfer or Payoneer. You can also hire us through Upwork if you prefer added payment protection.
Websites
Which platform do you build websites on?
Most of our websites are built on WordPress with Elementor, which is flexible and easy for you to edit.
Can I update my website myself?
Yes. We give you a walkthrough after launch, and ongoing help is available on a monthly care plan.
Who owns the domain and hosting?
You do. We can set them up for you, but they stay registered in your name.
Meta Ads
Who pays for the ad spend?
Ad spend is paid directly to Meta from your own ad account. Our management and creative fee is separate.
Do you guarantee results from ads?
No agency can honestly guarantee results from paid ads. We set clear goals, test carefully and report openly every month.
Read our full Service Policy and Terms & Conditions.